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How fantady5 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments through PayPal, Venmo, or Play+, and keep your session secure.

Account data protected at restPayment data handled via PayPal, Venmo, Play+Your right to access or delete your dataContact us anytime to update your record
fantady5 How fantady5 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or remove information tied to your account, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe. For account-specific questions — like updating the email address linked to your PayPal or removing a stored Play+ card — live chat is the quickest path.

Team online

Live Chat

Start a chat session directly from your account dashboard. This is the fastest way to ask about stored payment data or request a record of what we hold.

Email Support

Send a written request to our support address for formal data-access or deletion inquiries. Include your registered email and the specific information you're asking about.

Account Settings

Some updates — like changing your contact email or removing a linked Venmo account — can be handled directly inside your account settings without contacting support.

DATA HANDLING PRACTICES

How We Keep Your Account Information Secure

We apply standard encryption practices to data stored on our servers, including the account and payment records tied to PayPal, Venmo, and Play+. Access to your personal record is restricted to the staff who need it to run your account or fulfill a support request. We retain your data only as long as your account is active or as long as applicable state law requires us to keep transaction records. Once that window closes, data is deleted or anonymized on a scheduled basis.

Encryption at Rest Your account data — including payment method details for PayPal, Venmo and Play+ — is stored with encryption so it cannot be read if a server is ever compromised.
Cookie and Tracking Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings.
Data Retention Window We keep your data for as long as your account is open. After closure, we retain transaction records only where state law in your eligible jurisdiction requires it, then delete them.
Correction and Access Rights You can request a copy of your personal record or ask us to correct inaccurate details at any time. Send your request via live chat or email and we will respond promptly.

Your Privacy Questions, Answered Directly

These are the data and privacy questions we hear most often from account holders. If your question isn't here, live chat connects you with our support team who can give you a direct answer about your specific record.

We collect your name, email, date of birth, and the payment details you enter — such as your PayPal address or Play+ card number — to verify your identity and process transactions.

We do not sell your data to outside marketers. We share information only with payment processors like PayPal and Venmo and with any party required by applicable state law.

Yes. Send a written request through live chat or email with your registered account email and we will compile and send your personal record within a reasonable timeframe.

Contact us via live chat or email to request deletion. We will remove your personal data once your account is closed, subject to any retention requirements under state law in your eligible jurisdiction.

We use session cookies to maintain your login and analytics cookies to see how the lobby is navigated. You can block or clear cookies through your browser; some account features may be affected.

Transaction records tied to PayPal, Venmo and Play+ deposits are kept while your account is active and for the period required by applicable state law after closure, then deleted or anonymized.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.